What is included in the price?
All accommodation listed are with updated prices. To view them, simply enter the dates, choose the type of accommodation you want and click "search". You can also check if there are cleaning fees, taxes or any other information, passing the mouse cursor by the column "conditions". You can also access the rules and tariff restrictions or chosen. This information will appear in the confirmation email and will be available in your account when you signing in. If you do not have account, you can create one here.
Can I make a reservation without a credit card?
No, just with a valid credit card. You can also book with someone else's card if you have an authorization. In this case, please mention the name of the card holder in the "Special Requests" field during the reservation and confirm that you have permission to use the card.
mpinbed.com.br/customer/en/loginHow do I know if my reservation has been confirmed?
After completing the booking process, the confirmation page will appear. We also send a copy of the confirmation to your email.
Is it possible to change or cancel my reservation at jumpinbed.com.br?
Yes, it is very simple. You can cancel or change your reservation by signing in to your account. If you do not have an account, you can create one here. Please read carefully the conditions for cancellation of accommodation before making any changes to the reservation. Rooms with non-refundable rates and other special offers may have different cancellation policies. Specific cancellation information is listed next to the room type in the "Conditions" column.
Where can I find the property contact information?
If you would like to ask questions about the property prior to making a reservation, check the "Policies" and "accommodations" on our website. If you do not find an answer, please contact our Customer Service, online chat, phone or email, and we will answer your questions about the property.
After making a reservation, you will see the contact details of the property in the confirmation online. Your confirmation email will also contain this information, and you can still view them in Manage Reservation.
How can I view the price?
After selecting the dates of your stay, the available accommodations will be listed, with prices clearly visible next to each one. You may see similar accommodations at different rates depending on the number of guests and whether or not to cancel the reservation.
I am entering my credit card information. When will I pay?
Processing of the payment of your stay is immediate.
Does the hotel require any deposit or prepayment?
Most properties request immediate payment via credit card or advance deposit. Any questions you can find detailed information about payments in the "Hotel Policies", on the hotel page (on the site of jumpinbed.com.br) and in your confirmation email.
We will travel with children. Is it possible to put extra beds / cots in the room?
Information about children and extra beds / cots are listed in the "Hotel Policies". Please note:
Additional charges for children / extra beds, if applicable, are not included in the price of your reservation.
You can make your request for extra bed (s) / crib (s) when you make your reservation in the "Special Requests" field.
If you have already booked your room, simply click on the link, your confirmation email, or access your My jumpinbed.com.br account to request an extra bed if there is availability on the reserved property ..
We advise you to call the hotel prior to your arrival to confirm your request. Contact information is in your confirmation email.
You can always contact us before making the reservation, to confirm if the desired room is available.
During my stay, will I have access to the reservation center, to request or report a problem?
Yes, we provide a channel via WhatsApp to cater for all guests at any time:
+ 55 21 97354 2472
